Communications & Internet
Helpful Information for Bull Valley Residents
|We are well aware that Internet, cellular, antenna, and cable/phone (wired or satellite) delivered services are not always available or reachable due to the beautifully wooded and hilly terrain that we strive to maintain.|
For communications needs, there are a few options and those services are identified to the right. The service providers listed are those who have customers within the area of Bull Valley.
|In August of 2015, the Bull Valley Telecommunications committee was requested by Village President Berendt and formed as a result of inquiries and concerns from some residents about the lack of wired broadband internet services in Bull Valley. This committee was tasked with the objectives to review, identify, investigate and understand the issues.|
Initial meetings were chaired and hosted by Emily Berendt (Village President) and Bjorn Mattsson (Village Trustee). Residents took different roles, but all were engaged. The meetings were held on a regular basis (with varying resident participation), monthly or quarterly, based on the actions, presentations and deliverables. Much of the information gathered and shared at these meetings were specific to the residents’ experience with service. This included residents who found solutions to their own issues with wired and wireless internet service.
Committee Members and Participants
A survey to gather village feedback was sent out (by mail) to help understand the scope of this issue. The survey was sent to 740 homes in the Bull Valley area with feedback from 142.
Interestingly, the responses suggest that the lack of wired internet was not the leading concern of the residents. The major concern was internet performance, service costs, and weak cellular signals (survey questions and categorization of responses are attached).
Internet Service Providers in the Area
The committee contacted different providers of internet and telecommunications service to understand the service coverage area for Bull Valley with the following findings:
After months of review, research and discussions, the telecommunications committee has concluded that wired internet is available to a majority of Bull Valley residents. But, for those who have service, there are some reported issues with speeds, costs and service availability. Both Comcast and ATT are willing to address the service and performance issues individually with the residents. Residents unable to receive service from either Comcast or ATT should look at other available options, including, wireless broadband solutions (E-Vergent), satellite internet (Hughes) and cellular wireless internet. All of these may provide sufficient service for some residents.
The committee also recommends the village should continue with the following actions: